Privacy Policy
Last updated: May 14, 2026
1. Introduction
This Privacy Policy describes how TitanSkip (“we”, “us”, or “our”) collects, uses, and shares information about you when you visit our website, create an account, purchase credits, or use the TitanSkip skip tracing platform (collectively, the “Service”). It also explains how we handle the property and contact data that we process to deliver the Service.
2. Information We Collect
Account information
When you sign up, we collect the information you provide, such as your name, email address, company name, and billing details.
Input data you submit
To deliver the Service, you upload property addresses, parcel identifiers, owner names, phone numbers, and similar inputs. We process this data on your behalf to return matched contact records.
Usage information
We collect information about how you interact with the Service, including log data, IP address, device and browser information, referring pages, and timestamps of API calls and exports.
Cookies and similar technologies
We use a small number of strictly necessary cookies to keep you signed in and to remember session preferences. We do not use third-party advertising trackers.
3. How We Use Information
We use the information we collect to:
- Provide, operate, and improve the Service.
- Process credit purchases and prevent fraudulent transactions.
- Communicate with you about your account, security alerts, and Service updates.
- Monitor and protect the security and integrity of the Service.
- Comply with applicable legal obligations and respond to valid legal requests.
4. Data Sources for Skip Tracing Output
The contact records returned by the Service are aggregated from public records, commercially licensed datasets, and proprietary data partners. We do not collect this information from you, and we do not use input data you submit to enrich datasets we resell to other customers.
5. How We Share Information
We do not sell your account or input data. We share information only as follows:
- Service providers: hosting, payment processing, customer support, analytics, and email delivery providers acting on our behalf and bound by appropriate contractual protections.
- Compliance vendors: our DNC, TCPA, and litigation list providers, who scrub the data we process on your behalf.
- Legal requirements: if required to comply with law, valid legal process, or to protect the rights, property, or safety of TitanSkip, our customers, or others.
- Business transfers: in connection with a merger, acquisition, financing, or sale of all or part of our business, subject to standard confidentiality protections.
6. Your Rights & Choices
Depending on where you reside, you may have certain rights with respect to your personal information, including the right to access, correct, delete, or restrict the processing of your data, and the right to data portability.
To exercise these rights, contact us at [email protected]. We will respond within the timeframe required by applicable law.
California residents
California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we have collected and the right to opt out of the sale or sharing of personal information. We do not sell or share personal information as defined under the CCPA.
7. Data Retention
We retain account information for as long as your account is active and for a reasonable period after closure as required to comply with legal obligations, resolve disputes, and enforce our agreements. Input data and the corresponding output records are retained for a rolling 90-day window unless a longer retention period has been agreed to in writing.
8. Security
We implement administrative, technical, and physical safeguards designed to protect your information, including encryption in transit and at rest, access controls, and regular security reviews. No system is fully secure, however, and we cannot guarantee absolute security.
9. International Users
The Service is operated from the United States. If you access the Service from outside the United States, you understand that your information will be transferred to, processed, and stored in the United States, where data protection laws may differ from those in your country.
10. Children's Privacy
The Service is not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us so we can delete it.
11. Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or by posting a notice on the Service prior to the effective date. The “Last updated” date at the top of this page indicates when the policy was last revised.
12. Contact
For questions about this Privacy Policy or how we handle your information, contact us at [email protected].
